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Charleston Department Store understands the need to ensure our customers and visitors a certain level of privacy with personal information given on our website. This document outlines our online privacy policy. Be assured when you shop at Charleston Department Store online your information will be kept secure.
What personal information does Charleston Department Store collect from our customers?
- Charleston Department Store collects personal information about you in order to fill the order(s) you have placed with us online. Charleston Department Store collects customers address information in order to ship your order, email address information to send you order confirmations, and credit card information to pay for the items purchased, etc.
- Charleston Department Store stores information in a secure customer database. This information contains order history, billing and shipping information. This information is maintained to provide quality customer service to our customers.
What about Credit Card Numbers?
- Charleston Department Store uses SSL Secure Socket Layer and PGP encryption technology to ensure the highest level of security to protect you when you use our online checkout system to process your online order.
Do you use cookies?
- Charleston Department Store uses browser based cookies to store session information. Charleston Department Store does not control use of cookies by our advertisers. Please review the privacy policy of each advertiser store products added which have been added to the online shopping cart prior to check-out once checkout has occurred no additional cookies are used. At no time do cookies contain credit card information.
Who do we share your information with?
- Charleston Department Store shares the shipping address and the items you ordered with our vendors providing the order fulfillment service.
- Charleston Department Store shares credit card information to our credit card processor in order for your credit card to be processed.
- Charleston Department Store shares website traffic information with possible advertisers and/or vendors. This information will not contain any personal identifiable information about any customers. Only general information will be shared.
What about Children?
- Charleston Department Store does not sell products for purchase by children. We may sell children's products for purchase by adults. If you are under 18, you may use Charleston Department Store Online only with involvement of a parent or guardian.
When I join your email newsletter how is my email address used?
- Charleston Department Store allows you a choice to become a member of our email newsletter. We will only add your name to this mailing list if you specifically check the box on the order form asking to be placed on our mailing list.
- Charleston Department Store does not sell, loan, give access to any third party the email mailing list.
- Charleston Department Store sends newsletters in the form of email to customers wishing to receive it, to update them on new products and services offered at Charleston Department Store.
- Charleston Department Store allows customers to request removal from this list at anytime by following the simple instructions located at the bottom of the email newsletter.
Zero Fraud Policy
Charleston Department Stores uses state of the art security systems to prevent online fraud. All fraudulent activity is reported to the proper authorities in your area. Do not place an order with us if you intend to try to defraud us. Any information used in this activity that may be collected will be turned over to the authorities.
Charleston Department Store Online is owned and operated by Charleston Department Store a Charleston West Virginia based Department Store serving our community for over 80 years.
If you have questions or concerns with our privacy policy you may contact us at the address below.
Contact Information
Charleston Department Store Online
1661 Washington Street West
Charleston, WV
25312
1-866-349-7816
Revised 2/1/2008
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